THE PLATINUM Difference
At Platinum Homes, we pride ourselves on making the building process fun and exciting for you. We enjoy creating your customized look so you get everything you’ve been dreaming of. We are committed to meeting the needs of our clients and building a home that will reflect your personal tastes and lifestyle. We’ll build you the finest-quality, custom home with a positive building experience. We use all of the same products and services you see in our model homes, so there are no surprises. We welcome you to take a look at this listing of subcontractors and materials used when customizing your home build.
Before, during and after construction, we use a cloud-based project management software called BuilderTrend to manage communication and keep information about your home in one place. Each client has a secure account with a login. Your selections, change orders and warranty information are all stored and tracked in the software, and you can access the information anywhere, anytime using your mobile device.
After closing, you’ll keep your BuilderTrend account. If you have a warranty issue or question, you can enter your claim in BuilderTrend. All warranty items are tracked and updated, providing you with current information. There is also a discussion tab that allows you to communicate your questions to our Platinum team of experts, assuring that you get a timely reply. Emergency contact information is provided for our plumbing, HVAC and electrical partners, so you have 24/7 piece of mind.